To our valued clients,
The current health crisis surrounding COVD-19 has everyone on edge and questioning what we once believed to be normal. We want you to know that the health and safety of you and our staff are our top priority at Allure. Another priority we have as a small business in our community is being responsible and setting an example.
As of June 1st, per the Department of Health & Human Services, we will be able to resume all Med Spa and Day Spa Treatments. Patients will still be required to wear a mask into and out of our facility and in all common, public areas. The mask will be removed only for the duration of treatment and will be reapplied once treatment is completed. Your providers and Allure staff will continue to wear masks for the duration of every treatment. Our previous COVID protocols will remain in place including pre-screening calls, waiting in the parking lot prior to your appointment, limiting clients in the lobby area, etc. Detailed protocols are listed below.
Starting June 1st the standard no-show and 24-hour cancellation policies will go back into effect which require at least 24 hour notice of rescheduling or cancellation in order to avoid a rescheduling/ cancellation fee. If you reschedule or cancel prior to 24 hours, no fee will be assessed.
We are committed to your health and well-being and will communicate with you regularly as the situation in our community and nation develops. The length of these temporary procedure changes is dependent upon government guidance.
In order to accommodate for the constant schedule changes related to COVID-19 we ask that patients call as soon as possible to report symptoms or concerns and to address rescheduling. If you arrive for an appointment and are symptomatic, we reserve the right to assess the situation and reschedule that service/treatment. We appreciate your understanding & cooperation!
1.You will be screened via phone PRIOR to your appointment. If you have symptoms or concerns and need to reschedule your appointment we ask you to contact us as soon as possible. If you are deemed high risk during screening, we will assist you in rescheduling your appointment.
2. If you have a mask or face covering made following the current guidelines- please wear this face covering to your appointment. If you do not have a mask, we can provide one but supplies are limited and we are doing all we can to conserve. So if you have one, please wear it. The mask will remain on in all public, common areas in the building and clinic. You will be prompted to remove the mask when appropriate by your provider.
3. We ask that you remain in your vehicle in the parking lot prior to your scheduled appointment time. Please call when you arrive at our parking lot and we will call you when a room is ready for you. This is also to avoid several people at the front desk at one time.
a.) Please leave unnecessary personal items in your car as possible, within safe reason,
including large coats, extra bags, etc.
4. We ask that no additional people/children attend your appointment with you. The goal is to prevent contact in our common spaces, mainly the waiting area and hallways.
We appreciate your continued understanding and patronage at Allure. If you are interested, please visit our online store and view our Daily Deals- a new feature spotlighting one product daily at a discounted price. We are shipping product from the office. If you need skin care or supplements replenished that are not in stock on our Allure Store you can visit the Product Shop by clicking below and order directly from our product partners- Skin Medica Skin Care, Revision Skin Care, Designs for Health Supplements and Metagenics Supplements.