Cancellation, Rescheduling, No Show Policy
Broken or missed appointments represent a cost to us, to you and to other patients who could have been seen during the time set aside for you. Allure Health & Med Spa requires 24-hour notice of rescheduling or cancellation of any appointment. A $25 fee will be assessed for any late or missed appointments and will be due along with any other fees at your next appointment. There is no charge to cancel or reschedule appointments prior to 24 hours’ notice. To help you avoid cancellation or no-show charges, Allure Health & Med Spa will send you an email reminder 2 days prior to an appointment and a text reminder 1 day prior to an appointment. Please do not rely solely on our software to provide these reminders. If you do not receive our emails or texts, please ensure we have correct email & cell phone details. By booking any appointment, you automatically agree to this policy. Allure Health & Med Spa will keep a credit card on file for all future appointments. Credit card information will be collected or verified at the time of scheduling.
By booking an appointment with Allure you agree that if 24 hours’ notice is not provided to cancel or reschedule an appointment, the credit card on file with your account will automatically be charged $25.00.
If you are more than 5 minutes late for your appointment, your appointment will be rescheduled and you will be charged $25.
If you do not show up for my appointment, your card will automatically be charged $25.00.